The terms of Delivery Policy must be understood. If you do not agree to the terms contained in this Delivery Policy, you are advised not to accept the Terms of Use and the Delivery Policy. The terms contained in this Delivery Policy shall be accepted without modification and accordingly, to be bound by the terms contained herein.
Team UGAT is committed to deliver all orders with good quality packaging within a span of 8 -10 working days (excluding Sundays & Public holidays) under normal circumstances. We make all commercially reasonable endeavors to ensure that the Product(s) are delivered to end users in a timely fashion. To ensure that the order reaches in a good condition, in the shortest span of time, we ship through reputed logistics companies.
What if I have received the product in damaged condition?
If you have received the Product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Please notify us immediately on consumer experience helpline on 9910704361 or email on ugatbyjlc@gmail.com mentioning the Order ID.
Post validation UGAT will ensure that a new order is placed and sent with no additional cost.